VERTICAL · 02 — INNOVATION

Your firm remembers every conversation.

COVERA AI is the memory of your business — a Slovak VoIP and AI platform that automatically transcribes every call, drafts tasks, and ensures nothing is forgotten.

01THE PROBLEM

Every business runs on conversations. Most of them get forgotten.

Sticky notes. Half-remembered promises. Missed callbacks. The price of a small business is paid in details that fall through the cracks of human memory. COVERA AI exists because we kept watching small Slovak firms — five-person services teams, family businesses, regional dealers — lose deals not because they were beaten on price, but because nobody followed up on Tuesday's call.

02THE PRODUCT

A complete VoIP and AI platform.

COVERA AI is not a chatbot, not a call-center add-on, and not a generic AI agent. It is the entire phone-and-memory layer your firm runs on: virtual Slovak numbers activated in under one minute, full call recording and AI transcription in Slovak, automatic summaries, automatic task generation from the conversation, SMS campaigns, and GDPR-compliant storage.

From €9 per month. No contracts. No setup fees. No tying you to a five-year operator deal.

03WHO IT'S FOR

Built for SMBs that hate spreadsheets.

The typical COVERA AI customer is a 3-to-50-person team that handles a meaningful share of customer interaction by phone — service technicians, real-estate agents, regional sales teams, family medical practices, small dealers. The kind of business where the owner's mother is still the bookkeeper and where "CRM" has historically meant a paper notebook.

COVERA AI replaces the paper notebook with a system that doesn't ask the owner to learn new software — it just remembers everything that happens on the line.

04PHILOSOPHY

Invisibility is the goal.

Most agencies treat AI as a feature to be celebrated. We treat it as a substrate to be invisible. If COVERA AI is doing its job, you stop noticing it — your firm just becomes the kind of firm that never forgets, never double-books, and never apologizes for missing a callback. The aesthetic of good AI is silence, not theatre.

05CURRENT STATE

Live. Slovak. Growing.

COVERA AI launched commercially in 2025 and now serves customers across Slovakia, with average customer ratings of 4.8 / 5 across early users. The product is built and operated entirely under SHPERKA s.r.o. as part of the Innovation vertical. New customers are onboarded in under one minute via the self-serve flow at coveraai.sk.

If our AI is doing its job, you stop noticing it.

COVERA AI principle

NEXTVERTICAL · 03

Industrial Procurement

Operational excellence in technical procurement.